The Library will begin to offer curbside pick-up for DeKalb Public Library patrons on Monday, June 1st. This service will only be available if the region that encompasses DeKalb has moved into Phase 3 of Governor J.B. Pritzker’s Restore Illinois initiative. While DeKalb is in Phase 2 of this plan, curbside pick-up will not be offered.
Patrons will be allowed to have fifteen items checked out at any given time. If you currently have items checked out that you no longer are using, please return them to the outside materials return slot at the library.
To place an item on hold for curbside pick-up please contact the library in the following ways:
You may email the library at [email protected] to request that a hold be placed at any time. Please be sure to include your name and library card number, and the title and author of each item you would like placed on hold. If you have any questions or would like assistance in determining which items to place on hold please indicate whether you prefer to be contacted by email or phone, and include your phone number if that is how you would like to be reached.
You may also call the library at (815) 756-9568 to place a hold during curbside pick-up hours. If you call during non-curbside pick-up hours, please leave a message with your name, phone number, library card number, and the title and author of the items that you wish to put on hold, or if you would like a reference librarian to call you back to assist you in determining which items to place on hold.
You may place a hold directly through the library’s catalog. Only items held by the DeKalb Public Library are available at this time. Holds cannot be placed on items held at other libraries. To identify which items are held at DeKalb, please search for the title, author, or keyword you like and then select DeKalb Public Library from the drop-down list of Libraries on the left-hand side of the results page. When you request an item, please be sure to note that you would like to pick it up from DeKalb.
Once your items are available for pick-up you will receive an email or telephone notification. Materials on hold will be checked out to your account as soon as they are processed for pickup. Returned items will be quarantined for seven days after being returned to limit the spread of COVID-19. During this quarantine period they will remain checked out to your account, and will only be processed after the quarantine period has passed. Please take this into consideration when managing the items on your account. The borrowing period has been extended to five weeks, so please check your return receipt carefully for the due date and return materials at least 7 days prior.
Late fines have been suspended at this time. Materials will not accrue late fines, and late fines currently on your account will not be collected. Fees for lost or missing materials will still accrue, and must be paid before more materials can be placed on hold. If you have fees or fines you must pay them online. Simply log into your account online, click on “Fines”, and click on the “Pay Online” button.
Curbside pick-up hours are as follows:
- Mondays from 4:00—7:00 p.m.
- Wednesdays from 9:00 a.m.—12:00 p.m.
- Thursdays from 4:00—5:00 p.m. for vulnerable individuals, the elderly, and those with underlying health conditions only.
- Thursdays from 5:00—7:00 p.m.
- Saturdays from 1:00—4:00 p.m.
When picking up items, please enter the library’s parking lot from Oak Street. Staff will give you instructions on retrieving your items. You will need your library card number in order to pick-up your items. If you are picking up items for another patron you will need their library card number as well. At this time you can return items and submit Summer Reading registration forms and reading logs. These forms will be quarantined for seven days before being entered. You may also return items at any time to the outside materials return slot.
When using curbside pick-up please respect social distancing protocol and library instructions. We are pleased to be able to begin offering this service and the health and safety of our staff and patrons is our top priority.
Curbside pick-up will only be available if the region that encompasses DeKalb has moved into Phase 3 of Governor J.B. Pritzker’s Restore Illinois initiative. While DeKalb is in Phase 2 of this plan, curbside pick-up will not be offered.